Testimonials

We recently had the pleasure of working with Sharmayne Thompson through City First Realty and Financial and were able to refinance our home from a 5.75% interest rate to a 3.25% interest rate in just 15 days! Yes, you heard me right, 15 days! saving us hundreds of dollars or a month! We started working with Sharmayne on July 18th and was signing closing documents on August 2nd! Sharmayne's level of experience is phenomenal! There was not one question that we asked that she couldn't answer (and we asked a lot of questions)! She was extremely professional and was always respectful of our time. We have worked with several lenders in the past and have found all of them to be extremely unprofessional when it comes to respecting our time. They would schedule meetings and then not be available at the time appointed. I am a schedule fanatic so I have very little time and patience for missed appo…

We recently had the pleasure of working with Sharmayne Thompson through City First Realty and Financial and were able to refinance our home from a 5.75% interest rate to a 3.25% interest rate in just 15 days! Yes, you heard me right, 15 days! saving us hundreds of dollars or a month! We started working with Sharmayne on July 18th and was signing closing documents on August 2nd! Sharmayne's level of experience is phenomenal! There was not one question that we asked that she couldn't answer (and we asked a lot of questions)! She was extremely professional and was always respectful of our time. We have worked with several lenders in the past and have found all of them to be extremely unprofessional when it comes to respecting our time. They would schedule meetings and then not be available at the time appointed. I am a schedule fanatic so I have very little time and patience for missed appointments. Sharmayne never flaked on us ever! She always met deadlines and appointments that were scheduled. She even attended the final closing signing appointment (which ended up being done at our home) to ensure that we were comfortable with every item presented. She kept us informed throughout the entire process and never spoke to us condescendingly if we didn't understand what something meant. The level of customer service Sharmayne brought was a game-changer for us and we could tell that she had a true sense of ownership when it came to her work product. We are so grateful for the experience of working with Sharmayne and know that you will have the same "above and beyond" experience we had.

I am very excited to write this review on Sharmayne Thompson. I was interested in refinancing my home, but I did not know where to begin or who to trust to provide this service for me. Sharmayne offered her services and I accepted. That turned out to be a great decision. What I appreciated most about her is she guided me step by step through the process by letting me know what I would need to get started and then informed me of what the next step would be so I can start preparing for that. She also stayed in close communication with the lender to ensure everything we submitted to them met their requirements and she also closely reviewed their documents to ensure they were accurate. The scheduling of the appraiser and notary went smoothly, with no delays as well. We started the process on July 16, 2019, and in just over 2 weeks the refinance was completed without a glitch. To sum it all u…

I am very excited to write this review on Sharmayne Thompson. I was interested in refinancing my home, but I did not know where to begin or who to trust to provide this service for me. Sharmayne offered her services and I accepted. That turned out to be a great decision. What I appreciated most about her is she guided me step by step through the process by letting me know what I would need to get started and then informed me of what the next step would be so I can start preparing for that. She also stayed in close communication with the lender to ensure everything we submitted to them met their requirements and she also closely reviewed their documents to ensure they were accurate. The scheduling of the appraiser and notary went smoothly, with no delays as well. We started the process on July 16, 2019, and in just over 2 weeks the refinance was completed without a glitch. To sum it all up, Sharmayne is a professional and she surrounds herself with professionals. I would not hesitate to recommend her services to my friends and family.